In the past, when I was first starting out with Dryad Tea I would often take custom blend requests and over time the demand increased to the point that I just don't have the time to do them for "free" anymore. Besides, a lot of the time I'd create a blend and the person it was for never bought any (I'll admit, that was very discouraging).
So I created the Custom Blend part of the Dryad Tea Website! Yes, there is now a cost but you get 4oz of tea no matter what.
Here I wanted to talk about custom blends and the way that I generally do things. When someone fills out the survey with a custom blend often times I'll then send a followup email asking further questions just so I have an idea of what the customer is looking for.
Then the blending starts.
I take the base ingredients and work out a good tasting ratio. Sometimes this is the hardest part, and there are blends that I will take upwards of a week just to get the ratio perfect. I let the blend sit and mellow for a few days and do the final tasting. If I feel the blend is what the customer is looking for I send another email. If I feel it's off then I start over.
I take custom blends very very seriously, and it is my ultimate goal to make the custom blend requester, the customer happy.